Privacy Policy kaki88

Kaki88 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy has been established to fulfil our obligations under Malaysia's Personal Data Protection Act 2010 (PDPA) and transparently explains how we manage your personal data throughout your membership on the kaki88 platform.

This policy applies to all users of the kaki88 platform, including website visitors, registered users, and anyone who interacts with any of our services — whether through the official kaki88 website or mobile app.

We believe transparency is the foundation of trust. That is why we aim to explain this policy in plain, easy-to-understand language rather than confusing legal jargon. If anything is unclear, do not hesitate to reach out to our support team.

Kaki88 collects various types of information depending on how you interact with our platform. Below is a summary of the data categories we collect:

Kaki88 collects your personal data through several primary channels:

3.1 Information You Provide Directly

This includes information you submit during account registration, identity verification (KYC), deposits or withdrawals, interactions with the customer support team, and participation in promotions and contests.

3.2 Automatically Collected Data

When you browse or use the kaki88 platform, our systems automatically record certain technical information, including your IP address, device and browser details, pages visited, time spent on each page, and actions taken within the platform.

3.3 Data From Third Parties

In certain situations, kaki88 may receive data from trusted third-party sources, such as identity verification service providers, approved payment providers, and fraud prevention agencies. All such third parties are bound by strict data protection agreements before any data sharing takes place.

Kaki88 uses your personal data solely for the following purposes. We do not process your data for any purpose beyond the scope stated here without obtaining additional consent from you:

• Account management: Creating and maintaining your player account, processing logins, and verifying your identity.
• Transaction processing: Handling deposits, withdrawals, and all financial transactions related to your account securely and accurately.
• Legal compliance: Meeting legal obligations including KYC requirements, anti-money laundering (AML) compliance, and reporting to relevant authorities where required by law.
• Platform security: Detecting, investigating, and preventing fraud, account abuse, and cybersecurity threats.
• Customer Support: Processing your enquiries, complaints, and support requests more efficiently and effectively.
• Service improvement: Analysing usage patterns to improve the user experience, platform performance, and gaming offerings.
• Marketing communications: Sending information about promotions, bonuses, and the latest offers — only if you have consented to receive such communications.
• Responsible gaming: Monitoring gaming habits to identify signs of problem gambling and taking appropriate protective measures.

Kaki88 does not sell your personal data to any party. However, in the course of operating the platform, we may share data with the following categories of recipients, and only to the extent necessary:

5.1 Service Providers

We work with carefully selected partners to provide services such as payment processing, identity verification, IT infrastructure, and customer support. All service providers are contractually bound to protect your data and use it only in accordance with our instructions.

5.2 Legal Authorities

Kaki88 will disclose personal data to the relevant authorities when required by Malaysian law or a valid court order. In such cases, we will notify you in advance if legally permitted to do so.

5.3 Game Providers

Limited technical data may be shared with third-party game providers solely to ensure games function smoothly and securely. These providers are not permitted to use such data for any other purpose.

Kaki88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data communications in transit
• Encryption of sensitive data at rest
• Role-based access control — only staff who require access to specific data are permitted
• Continuous security monitoring and intrusion detection system (IDS)
• Regular security audits by independent third parties
• Disaster recovery procedures and regular data backups

6.1 Data Retention Period

Kaki88 retains your personal data for the period necessary to fulfil the purpose for which it was collected. In general:

• Active account data: Throughout the period your account is active and for at least 7 years after account closure, to meet legal and audit requirements.
• Financial transaction records: Minimum 7 years from the transaction date, in accordance with Malaysia's financial legal requirements.
• Support communication logs: 3 years from the date of last interaction.
• Marketing data: Until you withdraw your consent or request deletion.

The kaki88 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how users interact with the platform to improve the overall experience. All data is collected anonymously.
• Functional Cookies: Saving your preferences such as language settings and display options to provide a more personalised experience.
• Marketing Cookies: Used to display relevant content and promotions. You may opt out of this type of cookie via our cookie settings panel.

You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the kaki88 platform.

Under Malaysia's PDPA and the data protection principles we uphold, you have the following rights regarding your personal data held by kaki88:

To exercise any of the above rights, please contact the kaki88 support team via live chat or email. We will process your request within 21 working days and may require identity verification before responding.

The kaki88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of minors under the age of 18.

If we discover that personal data of minors has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Parents or guardians who find that their child has registered on our platform are requested to contact us immediately.

Kaki88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any material changes will be communicated to you via:

• In-platform notifications when you are logged in
• Email to the address registered to your account
• Prominent notices on the kaki88 homepage

The "Updated" date at the top of this page reflects the date of the last amendment. Continued use of the kaki88 platform after changes take effect will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:

• Live Chat: Available 24/7 directly through the kaki88 platform — the fastest way to get a response
• Privacy Email: [email protected] (response within 3 working days)
• General Support: [email protected]
• FAQ: Visit page FAQ us for answers to general questions

For complaints that cannot be resolved internally, you have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory body.